Orders
Frequently Asked Questions / Orders
No order confirmation email has been received
Checking the following issues should solve the problem...
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Items missing from the package
For logistical reasons, your order may be delivered in several parcels...
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Order by phone
For security reasons, you can't place an order by calling our representatives...
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Reserve an item
It is not possible to reserve an item...
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Is an item cheaper elsewhere?
Occasionally, our customers may find a lower price for the same product on other platforms...
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